Privacy policy

The party responsible for processing your data is Zagirova, with offices at Ave. Roberto Pastoriza 869, Evaristo Morales, Santo Domingo, Dominican Republic. For anything related to your data, you can write to us at hi@zagirova.com.

This policy explains, in plain language, what data we collect, what we use it for, and what rights you have over it.

We collect only what we need in order to help you:

• Contact forms: your name, email, phone number (if you give one) and the message you send us.
• Domain and hosting purchases: account holder name, email and phone. Payment is processed by Stripe; we never see or store your card details.
• Site usage: technical and analytics data (pages viewed, approximate device) in aggregate form, to improve the experience.

• Answering your questions and following up on your project.
• Setting up and running the services you hire (domain, hosting).
• Issuing receipts and meeting tax and accounting obligations.
• Improving our site and our services.

We process your data with your consent (when you write to us or hire us), to perform a contract (when we deliver a service), and to meet legal obligations. Processing is governed by Law 172-13 on the protection of personal data of the Dominican Republic. If you reside elsewhere, you may exercise the rights your local law grants you by writing to us.

We never sell your data. We share it only with the providers that allow us to deliver the service:

• Stripe — payment processing.
• Infrastructure providers — hosting, email and domain registration.
• Internal tools — to receive and handle your request.

Some of these providers operate outside the Dominican Republic; in those cases we seek appropriate safeguards for your data.

We use first-party and third-party cookies to keep the site working and to understand, in aggregate and anonymous form, how it is used. You can set your browser to block or delete cookies; some features may be affected.

We keep your data for as long as our relationship lasts and, afterwards, for the time needed to meet legal, accounting and tax obligations. Once it is no longer needed, we delete it securely.

At any time you can access your data, correct it, request its deletion and object to certain processing. To exercise any of these rights, write to hi@zagirova.com and we will get back to you shortly.

We apply reasonable technical and organizational measures — encryption in transit, access control and backups — to protect your data. No system is infallible, but we handle your information with the same care we apply to the systems we run for our clients.

We may update this policy to reflect changes in our services or in the law. The current version is always published on this page, with the date it was last updated.